What should a jail officer do when they observe increased agitation in an inmate?

The appropriate response to increased agitation in an inmate is to communicate calmly and assess the situation. This approach involves de-escalating potential tension by engaging with the inmate in a composed manner. By using calm communication, the officer can help to stabilize the inmate's emotions and foster a more controlled environment. This method allows the officer to gather important information about the cause of the agitation and assess any further risks, ensuring both the safety of the inmate and the staff.

Effective communication can diffuse a potentially volatile situation, giving the officer a chance to understand the inmate's needs or concerns, which may prevent escalation into more serious confrontations. It also fosters a sense of security and trust, which can aid in managing inmate behavior and promoting a more positive atmosphere within the facility.